Membership Rewards Temrs

A. Membership Levels

1. PerabotKINI’s Member Rewards Programme has 4 membership levels: Bronze, Silver, Gold, and Platinum.

2. Download the App or register online to become a Bronze member. Bronze members or shoppers that spent the relevant amount within a single purchase will be upgraded to the relevant membership level accordingly: RM1,500 or above for Silver membership, RM3,000 or above for Gold membership, and RM10,000 or above for Platinum membership.

Besides, Bronze members or shoppers with accumulated purchases within 730 days can also be upgraded to the relevant membership level accordingly:RM3,000 or above for Silver membership, RM6,000 or above for Gold membership, and RM10,000 or above for Platinum membership

3. Validity and Upgrade/Downgrade of membership:

Conversely, when the transacted amount falls short of what is required for the current level, the membership will automatically be downgraded to the next lower level. It will also be cancelled automatically. In principle, Bronze & Platinum memberships are entitled to life membership; the accumulated purchases will stay till the membership is terminated in accordance with the terms and conditions of this programme.

However, the membership will be revoked and accumulated transacted points nullified if there is no transaction within a 2 years period.

Example 1:

Membership Upgrade -- A customer becomes a Bronze member upon registration. Having accumulated purchases above RM3,000 within the next 730 days, the membership will automatically be upgraded to Silver at the start of the next validity period, and the accumulated transacted amount reset to zero.

After accumulating purchases worth RM6,000 within 730 days of becoming a Silver member, the membership will automatically be upgraded to Gold at the start of the next validity period, and the accumulated transacted amount reset to zero. In addition, if a member has accumulated purchases of RM10,000 within 730 days, the membership will automatically be upgraded to Platinum directly at the start of the next validity period.

Example 2:

Membership Downgrade -- A Gold member who fails to accumulate purchases worth RM6,000 within 730 days will have the membership downgraded to Silver at the start of the next validity period, and further downgraded to Bronze if the accumulated purchasing amount within the next 730 days falls short of RM3,000, and so on.

4. Members of all levels must provide full details in the "Member’s Information" form before being issued a welcome gift voucher. The voucher is valid for 2 months from the date of issuance and only can be used once per person at any store of PerabotKINI.

B. Reward Point

1. Bronze member is entitled to earn 1 Reward Point for every RM1 spent; Silver member is entitled to earn 2 Reward Points for every RM1 spent; Gold member is entitled to earn 3 Reward Points for every RM1 spent; Platinum member is entitled to earn 4 Reward Points for every RM1 spent. For monetary calculation of points rewarded, no decimal places are included, nor will they be brought forward to the next transaction.

RM1 can be redeemed for every 100 Reward Points accumulated for future purchases. The amount of Reward Points used for each transaction is not capped. (Note: Reward Points need to be converted to e-coupons first before making purchases at our physical stores.)

2. Reward Points earned with online purchases will be automatically issued to a member’s account after the shipment is completed (3 working days). Reward Points earned with purchases made at a physical store will be deposited into a member’s account after the shipment is completed (3 working days).

No Reward Points will be awarded in the event of cancelled online purchases, return of online purchases, or return of goods purchased at a physical store.

3. All members will receive a birthday shopping gift voucher during the birthday month, which can be used online or at the physical stores (one time only).

4. Reward Points used for purchases or gift redemption will be deducted immediately. If the order is cancelled, goods returned or refunded, Reward Points earned from the purchase will be automatically deducted.

9. Reward Points refer to points available as specified in the account. (If there is a discrepancy due to the points validity, redemption time, or data update in progress, the available points specified in the account shall prevail)

10. Enquiries about members’ Reward Points can be made at "My Account" in the "My Reward Points".

All member points and their validity period in the records of Crown Lifestyle Marketing Sdn. Bhd. are final.

C. Gift Vouchers and e-Coupons

1. There are different types of vouchers and coupons under PerabotKINI Member Rewards Programme, such as welcome gift vouchers, App download gift vouchers, birthday shopping gift vouchers, membership extension or upgrade gift vouchers, and point conversion e-coupons. (Note: Only one gift voucher or e-coupon can be used for each transaction with no restriction on the type of vouchers/coupons.)

Purchases made with gift vouchers or e-coupons are not eligible for points reward.

Transaction amount of each purchase calculated after the discount must reach the specified minimum spending (excluding shipping charges for online shopping)

For purchases made at physical stores, members must first convert their points to e-coupons and use them within 30 days.

Gift vouchers will be automatically sent to a member’s account 30 days after a successful membership upgrade or extension.

Welcome gift vouchers will be received immediately upon signing up as a member. Show the e-voucher to our friendly Home Experts at any store of PerabotKINI for redemption. T&C apply.

Gift vouchers and e-coupons are not applicable to products with discounts below the designated discounts. Please check with our store assistants at the physical stores, or refer to details of sales activities for online shopping.

For details on the usage and validity of gift vouchers, e-coupons and cash vouchers, please refer to the PerabotKINI App.

2. Gift vouchers or e-coupons will be deducted according to prices after the discount.

3. Should the transacted amount be lower than the value of the gift voucher or e-coupon presented, the balance will not be refunded.

4. Once used, all gift vouchers, coupons, e-coupons and cash vouchers are non-refundable, and could not be exchanged for cash or returned to the member in any manner.

D. Birthday Privileges

1. Members must fill in their birthday information to enjoy birthday privileges.

2. All members will receive a RM50 birthday shopping gift voucher (excluding shipping charges). Birthday gift vouchers can only be used during the birthday month once annually online/ at any stores of PerabotKINI.

3. Birthday gift vouchers will be automatically sent to a member’s account on the 1st of the birthday month. If the birthday information is registered along with personal details during the birthday month, inform our customer service personnel to expedite voucher issuance.

E. Other Privileges

1. Priority Notification and New Product: All members are given priority in receiving new product information via App notifications.

2. Priority reservation for exclusive events: All members are given priority in receiving information of exclusive events via App notifications and making a reservation.

Note:

1. Purchases include those made via the PerabotKINI online store & any stores of PerabotKINI (Meru/ Bukit Raja/ Tropicana Aman).

2. Membership levels apply at the PerabotKINI online store & any stores of PerabotKINI (Meru/ Bukit Raja/ Tropicana Aman).

3. The currency refers to Ringgit Malaysia (RM).

4. For details of usage and validity including redemption locations and minimum spend required (exclude delivery charge) of gift vouchers, e-coupons and cash vouchers, please refer to the PerabotKINI App/ website.